At Zepps, we blend the art of craftsmanship with creativity. Our designer art toys are exclusively handmade, with no mass production or AI involvement – just pure, slow, and creative manual processes that breathe life into each toy.

Shipping policy in a nutshell

Processing your order may take 1-2 business days.

We ship all orders together on a selected day each month, typically within the 3rd week. You can find the next shipping date on our homepage.

Shipping durations range from 1-4 business days, depending on your location within the EU.

We partner with reliable couriers to ensure your art toys are delivered safely and promptly.

Processing time explained

Processing your order involves preparing and packaging your purchased items for shipment. This phase typically takes 1-2 business days, ensuring your selected art toys are ready for dispatch. Orders do not ship until they have been fully processed. This process begins as soon as your payment is confirmed and ends when the product is handed over to our shipping partners. Please consider the order processing time before placing your order.

Production time explained

Production time refers to the period required to create our art toys when they are not immediately available or in-stock. This process is manual and time-intensive. Since our toys are not mass-produced, production time varies based on the complexity and demand for each item and can take up to 1 week. We strive to keep you informed at every step.

Shipping time explained

Shipping occurs once per month, usually during the 3rd week. You can check the next shipping date from the homepage. We ship only on specific dates, as we may need time to produce art toys not readily available and that need to be made upon request. Once the product is shipped, delivery can take between 1 and 4 business days, depending on your location in Europe.